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Privacy Policy

Our website is compliant with the General Data Protection Regulations (GDPR) adopted by the European Parliament in April 2018 and enforced by May 25th, 2018. The website uses Google Analytics (please click here to read their Privacy Policy)

Caroline Aethetics Ltd respects your privacy and is committed to protecting your personal data. We do not share your details for any other purpose than providing the services listed.

 

WHAT DATA DO WE COLLECT?

Caroline Aesthetics Ltd collects the following data:

  • Personal identification information (Name, email address, phone number, favourite products etc.)
  • Medical History
  • Photographs of your face/body part to track treatment progress and for promotional purposes. (with your consent)

 

HOW DO WE COLLECT YOUR DATA?

Below are ways that Caroline Aesthetics Ltd collects your data:

  • When you fill out Medical History and Consent forms through the link you receive in the appointment confirmation email.
  • When you fill out Medical History and Consent forms through the link you receive in the appointment confirmation email.
  • Voluntarily agree to send us contact information via social media (e.g Instagram direct messages)

HOW WILL WE USE YOUR DATA?

Below outlines ways we may Caroline Aesthetics may use your data:

  • To book you in for a treatment and ensure you are medically suitable for treatment.
  • If agreed, taking photographs to track your skin progress and for learning opportunities.
  • If agreed, email you with special offers on other products and services we think you might like.
  • For appointment confirmation and reminders, we will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments.
  • We request the minimum level of personal identity information to run our business effectively. The data that you provide us with, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to your treatment for example, style of brows/lashes you like, specific notes on treatment outcome/comfort/observations etc.
  • We understand you to have provided consent for us to store personally identifying information and information about your treatment when you receive treatment for us.

 

HOW DO WE STORE YOUR DATA?

Caroline Aesthetics Ltd securely stores your data on our secure integrated platform.

We will keep your data for 4 years from your last appointment. Once this time period has expired, we will delete your data if you have not returned to us.

 

MARKETING

Caroline Aesthetics Ltd would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Below is a breakdown of all your data protection rights, every user/client is entitled to:

  • The right to access – You have the right to request Caroline Aesthetics Ltd for copies of your personal data. 
  • The right to rectification – You have the right to request that Caroline Aesthetics Ltd correct any information you believe is inaccurate. You also have the right to requestCaroline Aesthetics Ltd to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Caroline Aesthetics Ltd erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Caroline Aesthetics Ltd restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Caroline Aesthetics Ltd’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Caroline Aesthetics Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: caroline@caroline-aesthetics.com

 

PRIVACY POLICIES OF OTHER WEBSITES

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

CHANGES TO OUR PRIVACY POLICY
Caroline Aesthetics Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4 July 2022